Chip 1996 November/Chip 11-96.iso/treiber/drucker/lexmark/optrae/windows/optraewi.exe/TXTSFTW.ZIP/SOFTWARE.TXT

Text File | 1995-11-10 | 14KB | 285 lines

OVERVIEW
========

Refer to this file for technical support phone numbers if you have questions
about your printer hardware or software.

The numbers are grouped as follows:

- Application software support
- Lexmark printer support
- Broken or missing printer parts
- Custom font card information
- Lexmark worldwide printer support

Customers in the United States and Canada should use the phone numbers
listed at the beginning of this file.  Customers outside the United States
or Canada should refer to the Lexmark Worldwide numbers listed at the end
of this file.


APPLICATION SOFTWARE
====================

Consult your software manual for further information regarding
the use of printer drivers with your software.  If you still
require assistance, please call the software company's technical
support phone number.

For assistance with the IBM OS/2* or Microsoft Windows** printer
drivers supplied with your printer, contact Lexmark Printer
Technical Support at [phone].

Software Program:                  Technical Support Number (US):
-----------------------------------------------------------------
Address Book Plus** .............................. [phone]
Alpha**/four ..................................... [phone]
Alpha**/three .....................................[phone]
Ami** ............................................ [phone]
Ami** Pro ........................................ [phone]
APPLAUSE II** .................................... [phone]
Artline** ........................................ [phone]
Arts & Letters** ................................. [phone]
Bank Street Writer Plus** ........................ [phone]
Bannermania** .................................... [phone]
Calendar Creator Plus** .......................... [phone]
COREL Draw** ..................................... [phone]
Crystal Accounting** ............................. [phone]
CrystalLaser** ................................... [phone]
CrystalWriter** .................................. [phone]
DAC-Easy Accounting** ............................ [phone]
DAC-Easy Light** ................................. [phone]
DAC-Easy Payroll** ............................... [phone]
DataEase** ....................................... [phone]
dBASE IV** ....................................... [phone]
DrawPerfect** .................................... [phone]
Electric Desk** .................................. [phone]
Enable/OA** ...................................... [phone]
Excel ............................................ [phone]
Express Publisher** .............................. [phone]
Family Tree** .................................... [phone]
Framework III** .................................. [phone]
Freedom of Press** ............................... [phone]
GEM Desktop Publisher**........................... [phone]
GoScript** ....................................... [phone]
GrandView** ...................................... [phone]
Harvard Graphics** ............................... [phone]
HiJaak** ......................................... [phone]
IBM DisplayWrite* ................................ [phone]
Inset** .......................................... [phone]
Interleaf** Publisher ............................ [phone]
Jetform**-Design ................................. [phone]
Jetform** Print for Windows** .................... [phone]
Jetform** Print for PC ........................... [phone]
Keyworks** ....................................... [phone]
Keyworks Advanced** .............................. [phone]
LabelRIGHT** ..................................... [phone]
Labels Unlimited**................................ [phone]
Lotus 1-2-3** Rel. 2.X ........................... [phone]
Lotus 1-2-3** Rel. 2.2 w/ Allways**............... [phone]
Lotus 1-2-3** Rel. 3.1/3.1+....................... [phone]
Lotus Symphony** ................................. [phone]
Lucid by DAC-Easy** .............................. [phone]
Micrografx Designer** ............................ [phone]
Micrografx Graph Plus** .......................... [phone]
Microsoft** Word ................................. [phone]
Microsoft** Works ................................ [phone]
MultiMate** 4.0 .................................. [phone]
Multimate Advantage II** ......................... [phone]
Multiplan** ...................................... [phone]
Name Tag Kit** ................................... [phone]
Name That Disk** ................................. [phone]
Netware** ........................................ [phone]
OfficeWriter** ................................... [phone]
Org Plus** ....................................... [phone]
PageMaker** ...................................... [phone]
Paradox** ........................................ [phone]
PC Paintbrush IV** ............................... [phone]
PC Paintbrush Plus** ............................. [phone]
PC-Write** ....................................... [phone]
Perspective Junior** ............................. [phone]
PFS: First Choice** .............................. [phone]
PFS: First Graphics** ............................ [phone]
PFS: First Publisher** ........................... [phone]
PlanPerfect** .................................... [phone]
Powerpoint** ..................................... [phone]
Printer Control Panel** .......................... [phone]
Presentation Express** ........................... [phone]
Presentation Team ................................ [phone]
Professional File** .............................. [phone]
Professional Write** ............................. [phone]
Professional Write** Plus ........................ [phone]
Publisher's Paintbrush** ......................... [phone]
Publisher's Type Foundry** ....................... [phone]
Q&A** ............................................ [phone]
Q&A Write** ...................................... [phone]
Quattro Pro** for DOS**........................... [phone]
Quattro Pro** for Windows**....................... [phone]
Quick Schedule Plus** ............................ [phone]
Quicken** ........................................ [phone]
RapidFile** ...................................... [phone]
Reflex** ......................................... [phone]
SAMNA PLUS** ..................................... [phone]
SAMNA Word** ..................................... [phone]
SAMNA Word IV** .................................. [phone]
ScriptServer** ................................... [phone]
SideKick** ....................................... [phone]
Signature** ...................................... [phone]
SmartWare** II ................................... [phone]
SPRINT** ......................................... [phone]
SuperCalc** ...................................... [phone]
SuperProject** ................................... [phone]
T3** ............................................. [phone]
The Magic Form System** .......................... [phone]
The New Print Shop** ............................. [phone]
The Worksheet Utilities** ........................ [phone]
Timberline** Series .............................. [phone]
Time Line** ...................................... [phone]
Top Priority** ................................... [phone]
Trumpet** ........................................ [phone]
Ventura Publisher** .............................. [phone]
WordPerfect** 5.1 ................................ [phone]
WordStar** 7.0 ................................... [phone]
XYWrite III Plus** ............................... [phone]
XYWrite IV** ..................................... [phone]
35mm Express** ................................... [phone]


TECHNICAL ASSISTANCE
====================

Printer Technical Support (US & Canada)............ [phone]

Lexmark Bulletin Board System ..................... [phone]
   Settings:
                Minimum 1200 Baud
                8 Data Bits
                No Parity
                1 Stop Bit
Autofax System Number ............................. [phone]


BROKEN OR MISSING PARTS
=======================

Broken and Missing Parts (US & Canada)............. [phone]


CUSTOM FONT CARDS
=================

Architext ........................................ [phone]
DataScan Font Service (FR) ....  International + 33 + 1342 40485
Fontware Limited (UK) ......... International + 44 + 0329 822857
Intercon Associates .............................. [phone]
RedTitan Limited (UK) .......... International + 44 + 6285 30681
UDP Data Products ................................ [phone]



LEXMARK WORLDWIDE BULLETIN BOARD PHONE NUMBERS
==============================================

For technical assistance with your printer, contact your point of
purchase or your Lexmark country representative.

Lexmark Bulletin Board Systems:

BBS Settings :
                    Minimum 1200 Baud
                    8 Data Bits
                    No Parity
                    1 Stop Bit

Worldwide (US)....... [phone]-5238
Asia Pacific ........ (61) 02-488-7869
Austria ............. (43) (1) 222-217 22 0
Belgium ............. (32) 2 725 3315
                      (32) 2 725 3407
Denmark ............. (45) 45 82 4180
Germany ............. (49) (0) 7031 876091
Finland ............. (358) 0 452 1766
                      (358) 0 452 1570
France .............. (33) 1 4334 2121
Great Britain ....... (44) 0628 488077
Italy ............... (39) 2 7530 651
Netherlands ......... (31) 2069 68700
Norway .............. (47) 22 613 870
Spain ............... (34) 1 578 0308
Sweden .............. (46) 8 730 28 85
Switzerland ......... (41) 1 722 8733
Southern Europe and
Eastern Europe ...... (33) 3852 0438



LEXMARK WORLDWIDE TECHNICAL SUPPORT AND SERVICE PHONE NUMBERS
=============================================================
United States....................... [phone]
                                Fax. [phone]

Austria............................. (43) (1) 21145 5567
Belgium............................. (32) 2 716 7474
Denmark................... hardware: (45) 45 99 8860
                           software: (45) 45 82 4029/39
Germany............................. (49) (0) 231 9748 333
Finland............................. (358) 0 452 3400
France.............................. (33) 3871 2121
Great Britain.... Technical support: (44) 0628 899111
                  Warranty  support: (44) 0628 899000 -or- (0) 800 252894
Ireland.......... Warranty  support: (0) 800 409070
Italy............................... (39) 2 28 103582
Netherlands .............. hardware: (31) 020 - 6090637
                           software: (31) 020 - 6090637
Norway.............................. (47) 66 2241 1993
Spain............................... (34) 1 577 9441
Sweden.............................. (46) 08 7039701
Switzerland......................... (41) 1 722 8727

Australia/Fiji/Japan/Pacific Islands/New Guinea/Other Asia Pacific Countries
LEXMARK INTERNATIONAL (AUSTRALIA) PTY LIMITED
Telephone .......................... (61)02-481-1800
Toll Free (Within Australia)........ 008-224-593
Fax ................................ (61)02-481-1880

China/Hong Kong
LEXMARK INTERNATIONAL (HONG KONG) LIMITED
Telephone .......................... [phone]
Fax ................................ [phone]

Bangladesh/India/Indonesia/Pakistan/Philippines/Singapore/Sri Lanka/Myanmar
LEXMARK INTERNATIONAL (SINGAPORE) PTE LTD
Telephone .......................... (65) 227-3488
Fax ................................ (65) 227-7818

Taiwan
LEXMARK ASIA PACIFIC CORPORATION INC.
Telephone .......................... (886 2) 713-1000
Fax ................................ (886 2) 712-7499

New Zealand
OEM DISTRIBUTOR LIMITED
Telephone .......................... [phone]
Fax ................................ [phone]

Republic of South Korea
SINDO RICOH COMPANY, LIMITED
Telephone .......................... [phone]
Fax ................................ [phone]

Malaysia
MESINIAGA SDN. BHD.
Telephone .......................... [phone]
Fax ................................ [phone]

Thailand
METRO INFORMATION PRODUCTS CO. LIMITED
Telephone .......................... [phone]
Fax ................................ [phone]

==================================================================
Programs identified by a single asterisk (*) are trademarks or
registered trademarks of the IBM Corporation.  Programs identified
by a double asterisk (**) are trademarks or registered trademarks
of their respective companies.